Encore provides comprehensive Application Management Services to enterprises through a distributed global delivery model that allows our customers to focus on their core competencies by reducing project risks through experienced resources and proven repeatable processes and accelerators. Our global teams implement proven methodologies to reduce the “Total Cost of Ownership” through best practices by utilizing technical, functional, domain and support skills. Encore’s Application Management Services (AMS) include

Enterprise Application Development: Encore helps enterprise customers in building sophisticated enterprise class applications that are robust, scalable, secure and extensible. Encore uses proven best practices and industrialized tools & processes to design, develop and deploy business applications to meet business requirements. Encore enables integration with diverse technology applications to provide better return on customer’s investments and to improve operational efficiencies.

Application Maintenance & Support: Encore uses well-defined Knowledge Acquisition processes to transition Maintenance and Support of Enterprise Application portfolios. Encore provides these services using offshore and near shore Development Centers that are networked together and adopt standard policies, processes, and tools thus providing a seamless and painless transition to Customers. Encore provides our customers with stringent SLAs, reduction in total cost of ownership and increased ROI.

Application Portfolio Optimization: Application Portfolios grow over a period of time leading to duplicate and inconsistent functionality. Encore addresses these problems by providing the following services:

  • Portfolio assessment to identify the complete list of applications within the Enterprise and associated documentation. This includes Application Boundary analysis to identify dependencies, business functionality mapping for trace back, metrics identification and collection for measuring improvements in efficiency etc.
  • Consolidation and Retirement strategies for reducing unwanted applications from the portfolio.
  • Program Management to create and manage an Enterprise wide rationalization program.